Lombok SEZ Foreign Investor Survey 2026
The Lombok SEZ Authority conducted its biennial Foreign Investor Survey in Q1 2026 to assess the operational environment, investor satisfaction, and future investment outlook within the Mandalika Special Economic Zone. This comprehensive data collection involved 85% of active foreign enterprises, providing critical insights into the zone’s economic health and regulatory efficacy. Preliminary findings indicate robust investor confidence, with significant satisfaction regarding infrastructure development and policy support. Identified areas for refinement primarily concern specific procedural streamlining and specialized talent development. The survey results will directly inform strategic planning and policy adjustments, ensuring continued growth and an attractive investment climate for Lombok SEZ.
1. Survey Objectives and Methodology
The 2026 Lombok SEZ Foreign Investor Survey aimed to systematically gather feedback from our international business community. Its core objectives were threefold: to evaluate the current operational satisfaction of foreign investors, to identify specific challenges and opportunities within the SEZ, and to project future investment trends and requirements. The insights derived are instrumental for evidence-based policy formulation and strategic adjustments that maintain the zone’s competitive positioning.
Participant Demographics
The survey engaged 78 foreign-owned or joint-venture entities operating within Lombok SEZ, representing a participation rate of 85% of eligible firms. Respondents spanned various sectors, including tourism and hospitality (45%), creative economy (20%), logistics and supporting services (15%), and manufacturing (20%). This diverse representation ensures a holistic perspective on the zone’s multifaceted economic ecosystem. Interviews were conducted via structured questionnaires, complemented by focused group discussions with key stakeholders from February to April 2026.
2. Key Findings: Operational Satisfaction and Investor Sentiment
Overall investor sentiment within Lombok SEZ remains positive, reflecting the concerted efforts in infrastructure development and regulatory support. Over 70% of respondents expressed satisfaction with the general business environment, indicating stability and growth potential. Specific aspects, however, revealed varying degrees of contentment, highlighting areas for targeted intervention.
Infrastructure and Connectivity
Satisfaction with physical infrastructure, including road networks, utilities (electricity, water), and internet connectivity, registered high, with 82% of investors rating it as “good” or “excellent.” The recent completion of the Mandalika International Circuit access roads and enhanced fiber optic deployment were frequently cited as contributors to operational efficiency. Air connectivity through Lombok International Airport also received positive remarks for facilitating business travel and logistics.
Regulatory Framework and Support Services
The clarity and predictability of the regulatory framework received a 68% satisfaction rating. Investors appreciate the dedicated one-stop service (OSS) for permit processing, though some indicated a desire for further digitalization and reduced processing times for specific land-use permits and environmental clearances. The availability of advisory services from the Lombok SEZ Authority was consistently rated as beneficial.
| Metric | Highly Satisfied (%) | Satisfied (%) | Neutral (%) | Dissatisfied (%) | Highly Dissatisfied (%) |
|---|---|---|---|---|---|
| Physical Infrastructure | 45 | 37 | 12 | 4 | 2 |
| Regulatory Clarity | 28 | 40 | 22 | 8 | 2 |
| Support Services (Lombok SEZ) | 35 | 42 | 18 | 4 | 1 |
| Workforce Availability (Skilled) | 15 | 30 | 35 | 15 | 5 |
| Supply Chain Ecosystem | 10 | 25 | 40 | 20 | 5 |
3. Economic Impact and Operational Performance
The survey data underscores the significant economic contributions of foreign investors to the Lombok SEZ and the broader regional economy. Firms reported continued growth in revenue and employment, demonstrating the zone’s capacity to foster sustainable economic activity.
Investment Realization and Job Creation
Cumulatively, foreign investors surveyed reported an additional investment realization of USD 150 million in 2025, primarily directed towards expansion of existing facilities and new project phases. This capital injection resulted in the creation of approximately 2,500 new direct jobs across all sectors within the SEZ, with a notable increase in roles requiring specialized skills in tourism management and digital services. Indirect job creation in supporting local businesses was also substantial.
Local Content and Supply Chain Integration
A growing trend observed is the increasing integration of local suppliers and service providers into the foreign investors’ supply chains. Over 60% of respondents indicated procuring at least 30% of their operational inputs locally, up from 45% in the previous 2024 survey. This demonstrates a deepening commitment to local economic development and highlights opportunities for local businesses to meet higher quality and capacity standards.
4. Challenges and Improvement Areas
While the overall outlook is positive, the survey identified specific challenges that, if addressed, could further enhance the investment climate and operational efficiency for foreign enterprises.
Human Capital Development
A recurring theme was the need for a more robust skilled workforce, particularly in technical vocational fields and advanced digital competencies relevant to the tourism and creative sectors. While general labor availability is adequate, specialized roles often require extensive in-house training or expatriate recruitment. Investors expressed a strong interest in collaborative programs with local educational institutions to bridge this skills gap.
Supply Chain Refinements
Some investors, particularly those in manufacturing and high-end hospitality, noted occasional bottlenecks in the supply chain for specialized imported goods and components. This points to a need for further development of logistics infrastructure and potentially, a strategic expansion of local manufacturing capabilities to support the SEZ’s diverse operational requirements.
Specific Regulatory Streamlining
Despite general satisfaction with the regulatory environment, specific concerns arose regarding the variability in interpretation of certain permits at the provincial and district levels, particularly those related to environmental impact assessments for larger developments. A call for greater standardization and inter-agency coordination was noted.
5. Future Investment Intentions and Sectoral Outlook
The 2026 survey indicates a strong propensity for reinvestment and expansion among existing foreign investors, alongside sustained interest from prospective entrants. This reflects confidence in the long-term growth trajectory of Lombok SEZ.
Expansion Plans
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